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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rhonda W

September 23, 2023

5  out of  5 rating by Rhonda W
"Best State Farm Agent ever! I highly recommend."

Wesley Duggar

September 22, 2023

5  out of  5 rating by Wesley Duggar
"Always impressed by Lad and his very kind, knowledgeable staff! Great people to work with. Customer service is still alive and well here. Update 22 Sep 2023: Big shout out to Katie - always super helpful as always! The whole team over at Lad Drago is awesome though!"

Deanna Beck

September 19, 2023

5  out of  5 rating by Deanna Beck
"Always a great experience doing business with them. Very professional."

kylan cotton

September 18, 2023

5  out of  5 rating by kylan cotton
"Kaila is the best she made it so easy for me !!"

Victor Menezes

September 18, 2023

5  out of  5 rating by Victor Menezes
"Lad, Debbie, and Team have been serving my family’s insurance needs for over 10 years. We have been through hurricanes, business claims, and the whole nine yards and they’ve been always been a phone call away. I’d wholeheartedly recommend Lad and his team!"

George Williamson

September 15, 2023

5  out of  5 rating by George Williamson
"Kaila was the savior of my day today! She found a discount that was missed. She was so friendly and helpful it was more like talking to a very friend than a business person! I will only do business with State Farm because if the great team!"

Julie Mckiven

September 14, 2023

5  out of  5 rating by Julie Mckiven
"After decades with Nationwide they dropped our homeowner’s and auto policies. I had read excellent reviews of Lad Dragon State Farm, and also saw on Next Door several positive mentions of Debbie Horst in this office, so I called and asked for her. Debbie absolutely lived up to her reputation and went beyond my expectations to assist me. We now have a better homeowners policy, in addition to auto insurance with State Farm. On top of that, we added a personal umbrella liability and a personal articles insurance policy which is something we did not have before, but which absolutely provides the extra protection we were looking for. All in all, we are now have MORE insurance coverage that better meets our needs AND we are SAViNG close to $3,000 a year in the process. Debbie is knowledgeable, efficient, responsive and so graciously answered my many questions and concerns with patience. We are thrilled to have found Debbie and Lad Drago State Farm."

agaudin56

September 11, 2023

5  out of  5 rating by agaudin56
"I can’t say enough great things about Lad Drago’s State Farm Staff employees! They are all very professional and courteous. Whenever I have a question regarding something on my policy, they always are happy to help me. I have had the pleasure of meeting.and speaking with Sarah, Katie, Missy,, Keisha, and Antonio, and they’re all so helpful and so friendly. I highly recommend Lad and his staff for all your insurance needs! 😊👍😊"

Sabrina .Schrull

September 8, 2023

5  out of  5 rating by Sabrina .Schrull
"Aaron was super patient and awesome. He explained everything so well and was just generally really pleasant"

john gruesser

September 7, 2023

5  out of  5 rating by john gruesser
"Very professional, great listeners to customers, resourceful not pushy sales folks, yes they offer lots of products but allow me to decide what is best for my needs at my time, great folks"

Steve Blanshan

September 6, 2023

5  out of  5 rating by Steve Blanshan
"The team at Lad Drago State Farm are the best. They are always so nice and helpful every time I call. Without any prompting they have found monthly savings for me and are always looking out to ensure I have the best possible coverage at the lowest possible price."

Yvette Getch

September 5, 2023

5  out of  5 rating by Yvette Getch
"We always receive prompt and excellent service. Kaila and all the personnel have always been friendly, answered our questions, and checked on claims for us. Most of all, their first response is “ is everyone okay?”."

Debbie Aultman

August 14, 2023

5  out of  5 rating by Debbie Aultman
"Fastest, easiest, most satisfying insurance hunt, quote, "yay, I have affordable and trustworthy services" experience I've ever had. Thank you Aaron Rea for your great help."

Brandon Williams

August 10, 2023

5  out of  5 rating by Brandon Williams
"By far the best insurance office in the area. Just know you get what you pay for. Service is top notch, people are amazing, I have not been disappointed in the 15+ years I have been with Lad Drago and his team!!"

David Schapals

August 7, 2023

5  out of  5 rating by David Schapals
"I’ve been doing business with this location and the staff is always helpful. His whole staff is very nice but I have to say that Kaila was so much help when my son had an accident in his truck. She went above and beyond to help us get him up and going when we had been dealing with a bad body shop in town. It’s so nice when you feel like someone really is on your side."

John Kannegieser

July 28, 2023

5  out of  5 rating by John Kannegieser
"Awesome customer support is amazing Thank you so much John Kannegieser"

Kim Benne

July 21, 2023

5  out of  5 rating by Kim Benne
"I can't thank Aaron Rae enough for helping our family save hundreds of dollars by switching to State Farm."

Hannah Atkins

July 13, 2023

5  out of  5 rating by Hannah Atkins
"Kaila is amazing!! She goes above and beyond to answer any questions we have! She’s always looking out for what’s best for us. She is truly one of a kind!"

Laurie Cox

July 11, 2023

5  out of  5 rating by Laurie Cox
"Such nice, friendly staff. Anytime we need to set an appointment they are kind and helpful and get us in quickly. Debbie Horst has been so helpful to us for many years with all of our insurance needs. Highly recommend their office."

Wes Ackerman

July 4, 2023

5  out of  5 rating by Wes Ackerman
"I am NEVER disappointed with the service. Fast, courteous, accurate, personal. A model for all businesses to achieve."

Kevin Hayward

June 26, 2023

5  out of  5 rating by Kevin Hayward
"Antonio at Lad Drago Agency was a great resource when I called today to ask questions about filing a claim and help me with another situation which involved contacting claims representatives. He is very customer service centric and helped me navigate through a stressful situation. Thank you for taking time from your day to assist me."

Lenay Manning

June 24, 2023

5  out of  5 rating by Lenay Manning
"The best car insurance company! Kaila is so sweet and so very helpful! Even though I live in Florida I always call the Daphne office in Alabama because they are the best!"

Jennifer Day

June 23, 2023

5  out of  5 rating by Jennifer Day
"They are the best! You have questions, they answer them. Everyone in that office knows you when you call them. I think that says a lot about a company. I would recommend them for all your insurance needs."

Ivey Terry

June 22, 2023

5  out of  5 rating by Ivey Terry
"Kaila and Cody were amazing at helping me quickly get an awesome car insurance plan! Thank you guys so much!!!!!"

Kristina Harris

June 22, 2023

5  out of  5 rating by Kristina Harris
"What an AMAZING group of people! I can not express how much they have helped me this year! Sarah Godwin goes beyond just helping me with my insurance! I am so thankful that I know if I need them, they are there!"