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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Hinson

Jennifer Hinson

December 31, 2024

5  out of  5
rating by Jennifer Hinson
"Katie is always so helpful. She was able to make the process of adding a car so easy! She always has the best way of explaining how the policies work and is a joy to speak to."
We responded:
"Thank you, Jennifer. Katie makes dealing with your insurance much easier. She is great. Appreciate you and Ricky trusting me and my team with your insurance protection. Lad"
Profile photo of Lionel Kidd

Lionel Kidd

December 30, 2024

5  out of  5
rating by Lionel Kidd
"I recently had the pleasure of working with Ross, at State Farm Insurance @ Lad Drago in Spanish Fort . And I can't recommend him enough. From the moment we started discussing my automotive policies, he was incredibly patient and thorough Ross took the time to explain the details of my coverage, making sure I understood each aspect before moving on. He listened to my concerns about costs and worked diligently to find ways to help me save money without sacrificing coverage. His knowledge of the policies was impressive, and his genuine desire to help was evident throughout our conversation. Thanks to Ross assistance, I feel more confident in my insurance choices and have managed to lower my premiums. If you're looking for a knowledgeable and approachable insurance agent, I highly recommend reaching out to Ross at State Farm. He truly goes above and beyond for his clients!"
We responded:
"Lionel - it makes me so happy to get reviews like this one on my team. Ross is fantastic and really cares about making sure the customer understands their insurance. Please tell all of your neighbors, friends and coworkers about Ross at Lad Drago State Farm Insurance. Lad"
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Marguerite Murphy

December 28, 2024

5  out of  5
rating by Marguerite Murphy
"With over 600 5 star reviews, Lad Drago certainly doesn’t need my extra stamp of approval— but I still want to add my praise. We used several other insurance companies over the years, hoping to save money. We learned the hard way that companies without fabulous local teams do not fight for you, and you don’t end up saving money in the long run. The personal care we have received at Lad Drago has been amazing. We trust them 100% and are very grateful for the time they have put into helping our family. They send reminders for helpful discounts and have been there immediately in times of emergency. We are so impressed with both Lad and the amazing team he has clearly hired very carefully. and don't ever plan to switch again."
We responded:
"Marguerite - thank you so much for the awesome review. I am so glad that you and Nick decided to trust me and my team with your insurance coverage. Hopefully you will be with us for years to come! Lad"
Profile photo of Brent Athan

Brent Athan

December 12, 2024

5  out of  5
rating by Brent Athan
"Saved me from a headache with homeowners insurance. Why do other companies sell a product that does bot cover required packages. Thanks Keisha and Aaron!!"
We responded:
" Thanks, Brent. You have the best Homeowners policy available and the best office to back it up. Thank you for your business. Lad"
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John Dodgen

December 4, 2024

5  out of  5
rating by John Dodgen
"It was a pleasure working with Jennifer to switch my coverage Lad Drago State Farm. She was very knowledgeable and made sure I had the coverage needed. It was a seamless process."
We responded:
"John - first, thank you for moving your insurance to Lad Drago State Farm, and second, I appreciate you recognizing Jennifer. We strive for the easiest insurance experience and it looks like we delivered. Lad "
Profile photo of Keuler Gates

Keuler Gates

December 4, 2024

5  out of  5
rating by Keuler Gates
"Antonio was super helpful!"
We responded:
"Thanks, Keuler. Antonio is awesome. Appreciate your business. Lad"
Profile photo of Shon Stice

Shon Stice

November 15, 2024

5  out of  5
rating by Shon Stice
"Dealt with Antonio and he was awesome and we go to church with Lad. Great people Great service and highly recommend using the Drago Agency"
We responded:
"Thank you, Shon. Appreciate you recognizing Antonio - he is an asset to me, my team and our customers. See you around CTK. Lad"
Profile photo of Tammy Van Luven

Tammy Van Luven

November 14, 2024

5  out of  5
rating by Tammy Van Luven
"Always a pleasure working with Kaila and the rest of the team. I highly recommend Lad Drado - State Farm Insurance Agent. They always listen to what your needs are."
We responded:
"Thank you, Tammy. Kaila is fantastic and I appreciate you recognizing her. Really appreciate your business. Lad"
Profile photo of Billy Franklin

Billy Franklin

November 14, 2024

5  out of  5
rating by Billy Franklin
"Excellent and professional. They are quick to respond and resolve issues swiftly. We had multiple insurance companies and no one compares to State Farm, especially this branch. Thank you guys!"
We responded:
"Thank, Billy. My office is definitely different than all the rest. Appreciate you doing your insurance with me and my team. Lad"
Profile photo of Sherry Calvert

Sherry Calvert

November 14, 2024

5  out of  5
rating by Sherry Calvert
"They are the best!!! My son had a wreck and everything was taken care within 5 business days also everyone I spoke with was amazing."
We responded:
"Thank you, Sherry. Glad we were able to expedite the claim finalization for you and your son. That is why it matters having a local office like mine. Lad"
Profile photo of Will Fischer

Will Fischer

October 3, 2024

5  out of  5
rating by Will Fischer
"The team is quick to respond, extremely helpful and gets the job done!"
We responded:
"Thank you, Will. Sorry for the delay in responding. Lad"
Profile photo of Anthony Algiers

Anthony Algiers

October 1, 2024

5  out of  5
rating by Anthony Algiers
"I thoroughly enjoyed working with Aaron as he helped me change my automatic withdrawal date from my checking account!. With a few clicks of his computer it was done!!! Then he proceeded to save me money on a plan we had on an older car…reviewed all my policies to make certain we were getting the best deals!! He was friendly and efficient…..it was so refreshing!!! Karen A"
We responded:
"Thank you, Karen. Appreciate you and Tony trusting me and my team with your insurance business. Aaron is great and really enjoys helping our customers get the best value and service. Please tell all of your friends about us! Lad"
Profile photo of Denise B

Denise B

September 23, 2024

5  out of  5
rating by Denise B
"The team have always been very responsive and friendly. Antonio helped me recently and was a pleasure to work with."
We responded:
"Thank you, Denise. Antonio is such a great team member. He loves customer service and enjoys helping our customers get a fantastic value. Sincerely appreciate your business. Lad"
Profile photo of faith Sullivan

faith Sullivan

September 10, 2024

5  out of  5
rating by faith Sullivan
"Great costumer service!"
We responded:
"Faith - thanks for the 5⭐️ review. Glad to have you and Josh as customers of Lad Drago State Farm. Please spread the good word about my office."
Profile photo of Melba Simpson

Melba Simpson

August 16, 2024

5  out of  5
rating by Melba Simpson
"My experience with Lad Drago - Stat Farm Insurance Agent has been outstanding. Today I needed my policy and Courtney was very nice, professional and provided my policy ASAP. This agency is very professional, polite and responsive to your needs."
We responded:
"Thank you, Melba. I am glad Courtney surpasses your expectations on your request. We aim to please and take the best care of our customers. I appreciate your business. "
Profile photo of Mark Moyers

Mark Moyers

August 7, 2024

5  out of  5
rating by Mark Moyers
"Lad Drago State Farm is easily the best insurance company I've ever dealt with. Ross is the best. He's so knowledgeable, friendly and very efficient. He always takes great care of me. Katie quickly sent me my insurance cards when I was pulled over. She's the best. And Antonio is so smart. I highly recommend doing all your business at Lad Drago!"
We responded:
"Hi, Mark. Thank you for recognizing the outstanding work of my team members Ross, Katie and Antonio. They are part of the best customer care team in the business. Thanks so much for your business."
Profile photo of Harold Beason

Harold Beason

August 2, 2024

5  out of  5
rating by Harold Beason
"I have multiple policy's with these guys and just added anouther today ,Katie stepped up and had new policy's handled within minutes, in and out , great job guys , Katie and her customer service is number one.."
We responded:
"Thank you, Harold. Katie is an asset to me, my team and our customers. She is very efficient and does what she says she is going to do - this is pretty rare in today's world. Thanks for this review and your business."
Profile photo of Dan D'Aurora

Dan D'Aurora

July 31, 2024

5  out of  5
rating by Dan D'Aurora
"Ive had multiple great experiences with this business. From the purchase experience, where the agent took tons of tome to explain all my benefits and was so patient with me. Then when i sustained a loss, they were there to intervene with the adjuster to ensure i was getting timely service and attention. Lad, Kayla, Courtney, they’re all amazing. SO glad i switched to their office!!!"
We responded:
"Thank you, Dan. I am glad you switched to my office, too. Kaila and Courtney are fantastic. Glad they were able to assist you. "
Profile photo of timothy forget

timothy forget

July 11, 2024

5  out of  5
rating by timothy forget
"Customer service is always five stars.. Lad has an amazing team, ready to help whenever you may need them."
We responded:
"Hi, Tim. Thank you for your business and this review!! My team is amazing. "
Profile photo of Michael Baker

Michael Baker

June 26, 2024

5  out of  5
rating by Michael Baker
"I would like anyone looking for the best coverage and service just call and ask for Sarah Godwin. She is very knowledgeable, courteous, willing to help, and is quick to get results. I could not ask for a better agent. Thank you Sarah!"
We responded:
"Sarah is an expert when it come to providing the best value - price and protection. Thank you for doing business with Lad Drago State Farm."
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Diane Martino

June 26, 2024

5  out of  5
rating by Diane Martino
"Arron is the BEST always taking the extra step to service our clients"
We responded:
"Diane, Aaron is great. He does a fantastic job for our customers. Thank you for your referrals and your personal business. "
Profile photo of Candice Swiger

Candice Swiger

June 11, 2024

5  out of  5
rating by Candice Swiger
"Great agency and always very helpful every time I call! Katie helped me find all the discounts for my 16 yo son that we recently added to our plan!"
We responded:
"Thanks, Candice. We love insuring young drivers with great rates. Appreciate your business. "
Profile photo of A Hammonds

A Hammonds

June 10, 2024

5  out of  5
rating by A Hammonds
"Kaila English has always been a joy to work with in all our experiences in recent history. She is fast, knowledgeable and always takes care of us as if we are family while delivering with excellent customer service. Lad Drago has a valuable asset on his team!"
We responded:
"Thanks, Ashley. Appreciate you and Mark being customers of mine since day one!!"
Profile photo of Johnny Appleseed

Johnny Appleseed

June 3, 2024

5  out of  5
rating by Johnny Appleseed
"Antonio is a great guy and helped me with all of my questions!"
We responded:
"Thank you, Johnny. Keep spreading the good news about my office. "
Profile photo of Heath Vester

Heath Vester

May 18, 2024

5  out of  5
rating by Heath Vester
"Antonio was so helpful and kind to answer any question I had. He was knowledgeable and easy to follow! Highly recommend Lad Drago insurance!"
We responded:
"Thank you - really appreciate this 5⭐️ review. "