State Farm® Insurance Agent Lad Drago
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marquetta Henderson
January 10, 2026
"Lad and his team provide exceptional service. They take the time to truly understand our family’s needs and offer thoughtful coverage with yearly check-ins that give us peace of mind. When my daughter moved to Georgia, Conner personally connected us with a reliable agent and ensured her needs were met. The entire team is knowledgeable, responsive, and a pleasure to work with. Alison and Conner tag-team to handle everything quickly and efficiently. Highly recommend!"
george mitchell
January 9, 2026
"A shout out to Ladd Drago and team State Farm, insurance in Spanish Fort - they are the best in customer service !"
Tina Green
January 8, 2026
"Excellent customer service. Logan was helpful and responsive. I would highly recommend them!"
"Thank you, Tina. Sarah is awesome and really cares about our customers. Thank you for your business. Lad"
sherry Holley
January 7, 2026
"Yes Chad was my agent he was so helpful finding us auto insurance at a great price thank you Chad"
Jeremy Champion
December 29, 2025
"Agent truly cared about helping my family get the most affective coverage for the lowest cost."
Sam Swanson
December 23, 2025
"Ross has been a huge help navigating the insurance policy world. Great communication and always available when I need answers."
Parker Baas
December 16, 2025
"Great service and easy to work with"
Paul Pugh
December 11, 2025
"I contacted my local State Farm agent to make changes to my automobile insurance. Connor Moore assisted me and was extremely helpful, professional and courteous. Changes were made within minutes and I was very pleased with the service."
"Thanks, Paul. Kaila rocks. She is fantastic and really wants to help. "
James Ingram
December 8, 2025
"Conner Moore was extremely helpful. He walked me through every step of the process and helped me land on a policy that fit my needs. Great service!"
"James - thanks for recognizing Conner and his outstanding service. Glad to have you as a customer of Lad Drago State Farm. Lad"
Emma Kent
December 2, 2025
"Enjoyed speaking with Conner today about my account. He was very personable and showed great initiative with helping me get what I needed for my business."
"Hi, Emma. Thank yo for doing your insurance business with me and my team. Conner really knows how to deliver outstanding service to my customers. Lad"
Lynnette Muleady
November 26, 2025
"Logan has been great helping me make additions and changes to my policy. He is knowledgeable and prompt in his follow up. He also is just a pleasure to work with. Everyone in Lad's office has been great to work with and I highly recommend this team!"
"Thank you, Lynnette. Logan is a fantastic customer service representative. Glad your experience with him was awesome. Lad"
Greg Christian
November 24, 2025
"Allison has been extremely helpful today. I need a replacement windshield and she has been very responsive and respectful in helping secure service from a glass company."
"Greg - thanks for recognizing Allison. She is rock solid and does a great job for me and my customers. I appreciate you recognizing her helpful service. Lad"
Phuong Nguyen
November 24, 2025
"Thank you Mr Lad Drago You were very helpful in advising me on the insurance program and also helping me find a better price. I appreciate you. 👍"
"Thanks you, Phuong. Glad to have you as one of my happy customers! Lad"
Daniel
November 20, 2025
"Great service any time I need help. Logan especially went out of his way to help me get insurance on my kei truck!"
"Hi, Daniel. Logan is a real asset to me and my customers. He truly enjoys assisting my customers and delivery outstanding service. Glad to have you as a customer. Lad"
Savanna Griffin
November 19, 2025
"Conner was a great help and was able to answer all the questions that I had!"
"Conner does a fantastic job for our customers. I appreciate you recognizing his good service. Whoever said service is dead is obviously not insured with my office! Lad"
gracie ryfun
November 19, 2025
"Ross and the whole team have been extremely accommodating and very personable!"
"Thank you, Gracie. Ross and my team are the best. Fantastic customer service and advice. Thank you for trusting us with your insurance needs. Lad"
Brandon Lewis (Pedalnomad)
November 18, 2025
"I've been a customer for about 10 years and these guys and gals are always amazing. They go above and beyond to make sure their customers are taken care of. I'm traveling often and can be hard to reach a lot of the time. They always find a way to contact me if there is any issues. I can't really think of a negative thing to say."
"Brandon - we are proud of the service we offer you and our other clients. Thanks for doing business with me and State Farm."
Dave Gooch
November 14, 2025
"The best service ever!"
"Could not agree with you more, Dave. My office is the best. Lad"
Anthony Algiers
November 14, 2025
"Today I had the absolute pleasure of working with Connor discussing premiums and deductibles. He was efficient and friendly while helping me figure out what was best for my family! Conner was so knowledgeable and a delight to talk to about what I needed to know. He never rushed me and answered all my questions! State Farm has the best employees…..and Conner maintains those high standards! Thank you Conner! Karen A"
"Thank you, Karen. Appreciate you and Tony trusting me and my team with your insurance business. Aaron is great and really enjoys helping our customers get the best value and service. Please tell all of your friends about us! Lad"
Jessica Smith
November 14, 2025
"Everyone at this office is always so helpful and friendly, as well as very knowledgeable!! They truly go above and beyond to ensure you are getting the best possible service and price. I would highly recommend them to anyone in the market for insurance! Debbie and Keisha are wonderful!!"
"Jessica - I really appreciate this review and you recognizing Keisha and Debbie. My team is absolutely the best! Very blessed to have an office full of true customer service professionals. Lad "
Deena Montgomery
November 11, 2025
"Great customer service experience with Logan Smith at Lad Drago State Farm Insurance! He resolved my request within a few minutes."
"Deena - Logan is a true professional. Glad you had a great experience dealing with him. Appreciate your business. Lad"
April Mccants
November 10, 2025
"Logan at State Farm was extremely helpful with my homeowner’s insurance! He made the process smooth, easy to understand, and answered all my questions with patience and professionalism. If you’re in the market for homeowner’s or car insurance, look no further — State Farm has your back! Highly recommend Logan for his excellent service."
"April - thank you for this review and your business over the years. Really appreciate it. Lad "
Kathe “Advoc84life” Ward
November 8, 2025
"I live in Alabama but also have residency in Missouri. When I went to renew my tags in a different county in Alabama I was informed that my tags were suspended. They said my insurance coverage couldn’t be verified and there was a 200 dollar fine. Ultimately I had to find an agent in Alabama to cover my auto Lad quoted me lower than I was currently paying ans he quoted me a renter’s insurance policy that also saves me money. To top all of that off he was able to get the 200 dollar fee waived. He was professional and efficient. I highly recommend Lad for all of your insurance needs!!! A highly satisfied customer"
"Kathe - so glad to have you as a customer! You will find that the service you will get from my team is unlike anything you have experienced before. My team is the best!! Service and value is what we strive for. Looking forward to meeting you. Lad "
michael johnson
November 6, 2025
"Thanks Ross for setting me up with insurance on my new Bighorn! Great bundled rates! Lad Drago State Farm is the best!"
"Michael - I completely agree - Lad Drago State Farm is the Best! Thank you so much for your business! Lad"
Elisabeth Butler
November 2, 2025
"Conner and all the staff at Lad Drago's office always go the extra mile to help me with any request. They are cheerful, patient, and knowledgeable, no matter what the situation or challenge. I am so glad they are at State Farm!"
"I am so lucky to have such an outstanding team, including Conner. He is a newer hire but has taken to the role of customer service representative. All of my team members pride themselves in giving outstand service. Thank - Lad"