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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lorri Rhodes

May 24, 2023

5  out of  5 rating by Lorri Rhodes
"Whenever I call they help quickly. I usually ask for Katie, but when she isn’t available everyone else I have spoken with has taken care of me with professionalism just as she does. Love dealing with them. We have our personal car, our house and our work vehicles with them."

Crystal Biehl

May 24, 2023

5  out of  5 rating by Crystal Biehl
"Ive been a member since 2016. Never have I ever had any problems with State Farm. Everyone has always been friendly and they go above and beyond. Thank you Lad Drago team for always having my back."

Krista Carter

May 23, 2023

5  out of  5 rating by Krista Carter
"We moved to Alabama and switched all of our insurance needs to Lad Drado (State Farm). We can’t say enough how much they helped our family and all of our needs. We were treated like family and any issues we had were addressed properly and professionally. Thank you to all that work with that group. It’s an amazing team that work together and work hard to make sure your needs are covered. †God bless†"

Cami Trainham

May 22, 2023

5  out of  5 rating by Cami Trainham
"Our agent has been very helpful with the process of filing our glass claim and helping with our repair appointment. They have been so responsive and quick to help and make sure we understand."

David Lowe

May 19, 2023

5  out of  5 rating by David Lowe
"Kailia was very helpful. Asked her about different options for car insurance and she worked with me to save money while getting the coverage i need."


May 19, 2023

5  out of  5 rating by C K
"Thank you Kaila! Your fantastic service, empathetic ear, and hard work is much appreciated. Your efforts to help me were above my expectations. Thank you so much. Great team in your office!"

Tom M

May 15, 2023

5  out of  5 rating by Tom M
"The absolute best experience I have ever had with an insurance company. Aaron was personable, knowledgeable, and responsive without any pressure. Looks out for his clients. Excited to be part of the Lad Drago State Farm Insurance Family."

Lucas Ace Ray

May 12, 2023

5  out of  5 rating by Lucas Ace Ray
"Kaila is the best person to deal with in the history of the of The United States of America!!!! Great friendly service. Highly recommend this group!!!"

Killian Kahalley

May 8, 2023

5  out of  5 rating by Killian Kahalley
"Experience was smooth and amazing! Kaila was incredibly kind and helpful and was able to help me get renter’s insurance very quickly and easily."

Grace McAllister

May 3, 2023

5  out of  5 rating by Grace McAllister
"The people working here are extremely knowledgeable and helpful in every way possible. Highly recommend to anyone needing coverage of any kind."

Allison Douglas

May 2, 2023

5  out of  5 rating by Allison Douglas
"Lad Drago has great customer service.All the staff are super helpful and knowledgeable.Antonio helped me when I was finding out about adding my teenage son to my insurance and was so good about answering all my questions."

Nick Gates

April 27, 2023

5  out of  5 rating by Nick Gates
"Best agency I’ve EVER dealt with!! Lad’s staff are all very trained and extremely helpful. They definitely go above and beyond EVERY time. Special shout out to Kaila who has helped me a few times with various issues and will not sleep until she has found a solution!! I sure wish every business had staff this courteous and friendly who really care about the customer. Great job Lad and team!!"

David Kralik

April 26, 2023

5  out of  5 rating by David Kralik
"This agency has always been so good to me"

Shane Garrett

April 26, 2023

5  out of  5 rating by Shane Garrett
"Level of excellence like NO OTHER!"

John Hatten

April 26, 2023

5  out of  5 rating by John Hatten
"Very courteous, very professional, and very knowledgeable."

Brandy Nier

April 26, 2023

5  out of  5 rating by Brandy Nier
"We've been using Mr. Drago's office for more than 8 years. We absolutely love his office and staff. We've had claims and even lost everything during a hurricane and they did everything to get us where we needed to be. You won't be disappointed in using Mr. Drago and his team. Special shout out for Missy... she's so sweet!"

Fabricio Souza

April 26, 2023

5  out of  5 rating by Fabricio Souza
"Thanks Missy for the excellent service and always prompt support!"

Keith Pagel

April 25, 2023

5  out of  5 rating by Keith Pagel
"Missy handled everything to our satisfaction. Very pleasant and accommodating. Thanks"

Judy Culbreth

April 18, 2023

5  out of  5 rating by Judy Culbreth
"Everyone is professional, knowledgeable and helpful. They go beyond that tough, they are kind, patient, and very caring! Thanks to the whole staff for taking such good care of my insurance needs."

JustMe ThatsFine

April 14, 2023

5  out of  5 rating by JustMe ThatsFine
"Rebecca was SO helpful with adjusting my car insurance and helping me with all of my questions. She was so nice and patient and explained it all so clearly. When I asked to sign up for the renters' insurance, she introduced me to Cody. Cody was an efficiency machine 😊 This is how I like to do business. He explained everything short, simple and sweet! He did not even miss a beat or get the slightest bit irritated when I had to take a call from the bank in the middle of doing the insurance forms 😏 He even offered to print out a document from the bank if I needed to! GREAT SERVICE, GREAT PEOPLE. I've never regretted be a client of Lad Drago State Farm 😍 Trying to put a new review in and it's just giving me the option to edit my old review or update it 😂 yay Google tech giant does it again!"

Sage Mckinnon

April 13, 2023

5  out of  5 rating by Sage Mckinnon
"Kaila, Cody, Katie, Lad, everyone at this location are Amazing people! They helped me when I didn’t even know I needed help or how to get it! Kaila especially did a Wonderful job today on a claim for my daughter!! Thank you hun! Thank you so much!! I am EXTREMELY happy!! -Sage Mckinnon"

Boudreaux'sCajunGrill Daphne

April 13, 2023

5  out of  5 rating by Boudreaux'sCajunGrill Daphne
"The absolute best service I have ever had from an insurance company! Missy always saves me money!!!"

Reb Bodet

April 7, 2023

5  out of  5 rating by Reb Bodet
"We have several policies with Lad and his agency. The reason we keep coming back is because of the fantastic customer service that they give. I would not hesitate to recommend Lad Drago for whatever your insurance needs are."

Susannah Boullon

April 6, 2023

5  out of  5 rating by Susannah Boullon
"Very easy to work with, make changes and learn options. Would highly recommend."

Alecia Johnson

April 5, 2023

5  out of  5 rating by Alecia Johnson
"Sarah Godwin at the Drago agency is a God-send! I was referred to her by someone even though I currently use another SF agency. Sarah did not let that stop GREAT customer service which is lacking in so many business. And she did it so naturally as though her goal was to simply help someone who needed it...not for commission or accolades. She literally took time out of her busy schedule to do research for me and answer ALL of my questions without an attitude or making me feel like I was inconveniencing her. She even kept following up with me to make sure that I was on track and I had all the information that I needed. This was my first time being in the home buying process and she explained things to me that I didn't have a clue on. She wasn't just trying to take my money. Dealing with her was like having a big sister in the game who is looking out for you. And anyone else that I spoke with at the Drago agency had the same sweet spirit. But Sarah Godwin really made me feel at ease when it came to purchasing a plan for my new home. I will be forever grateful. I truly hope everyone else who chooses this agency gets to have a such a pleasant experience. It's no wonder that this agency is one of the top in the country. Thank you."