State Farm® Insurance Agent Lad Drago

"The ladies at Lad Drago’s office are so friendly and helpful! Kayla is definitely a sweetheart!"

"Logan and Keisha have made for a pleasant experience. I appreciate the time they have both taken with me recently"

"Thank you to Lad Dragos Office Staff, specifically Allison, for taking such amazing care of me and getting my policy changes made so fast! She is on the ball and very detailed in explaining everything, all the while, getting me the best rate possible. Thank you for the courtesy, the professionalism and excellent customer service. Awesome Job!!"

"Connor was so helpful answering my questions and filing a windshield replacement claim for me. I’ve used this office for years and have always been pleased with the level of service they provide. Thanks again Connor!"

"Conner is the man!!!"

"Connor M. was super helpful and got me some great coverage and deals."

"Conner and his manager went out of their way to handle my claim personally. I cannot thank them enough for their speed, dedication, and commitment to helping me out."

"Antonio was extremely helpful during an issue with my homeowners insurance renewal process. His quick alert and fantastic communication was key to managing the situation and ensuring a smooth process on my end.

I can’t recommend him strongly enough or emphasize how much easier he made the entire process for me. 10/10. 5*. 100%."

"Connor did a great job of letting me know about my insurance status!"

"We have had Lad as our insurance agent for casualty coverage for our cottage in Fairhope for more than 15 years. This last year we had many demands from the carrier and Lad's colleague, Antonio Guardalabene, went the extra mile and made sure that all the requirements were met in time for the renewal. It was terrific service."

"Lad Drago State Farm Insurance.
Anytime you go into the office you are always greeted with a smile."

"Courtney at Lad Drago’s office is amazing! I needed a copy of my auto coverage and she emailed it me within minutes of asking first thing in the morning. We have all of our coverage through them and their customer service is a huge part of that!"

"We traded a vehicle over the weekend and Connor Moore was a great help in swapping over our policy to the new vehicle. Only took five minutes and everything was swapped including the State Farm app and he also emailed us new insurance cards."

"Conner is great!!!!! saved me a bunch of money on my car insurance."

"Everyone is super nice and friendly! I spoke with Conner regarding setting up a new policy, and he was super helpful and informative. Definitely have amazing employees here!"

"Kaylee Russell was very helpful in making sure I had the correct documentation for my recent fortified roof improvement on my home. She answered all my questions and was extremely professional and courteous during the entire process. I have had Lad Drago State Farm as my auto and home insurance agent. If you are looking for a knowledgeable, professional, and customer oriented agency, I highly recommend Lad and his team!

Jim Moodie"

"We've had a string of life changes and also some unfortunate incidents over the past year. Thankfully, Conner Moore in the Lad Drago office was able to guide us through what we needed to do step by step. You know... like a good neighbor, Conner was there."

"Special thanks to Courtney @ Lad Drago State Farm. She’s friendly, professional, knowledgeable, and fast with responding . Literally, less than a min response 🤣 Very good people. ❤️❤️❤️"

"Having had other agents in the past who acted as advocates for their customers and walked them through options/changes, this office falls well short of prior, better experiences. The office only contacts to inform you of price changes or to try and sell additional lines of business. When trying to get advice for walking through the claims process, we were told that they don’t do that and we were on our own to deal with the claims department. While I recognize their primarily job is to sell insurance, they fall well below the customer service I’ve experienced from past State Farm agents."

"I had a great experience with Lad Drago’s State Farm office. Kayla was extremely helpful throughout the entire process and made sure everything was handled quickly and smoothly. She was easy to work with, responsive, and took the time to make sure everything was taken care of. I really appreciate all of her help and would definitely recommend this office."

"Kaila English: We did not have a positive experience with out rental car company and I reached out to see if our policy would allow us to return and rebook another vehicle, Kaila responded within 10 minutes, handled the exchange and took the burden and stress off of my husband and I. From a 9 am email, we had exchanged cars and had everything handled by noon!! WOW, thank you for everything."

"It is always a great experience dealing with the office staff. I had a concern and Cortney went above and beyond to get it settled for me. She was such a pleasure to talk to. Thank you again Cortney!"

"Conner was able to answer all the questions I had and quickly the solve the problem!"

"Agent was easy to work with and didn’t try to “upsell” me. Got me great insurance on my car and my classic car, quickly and affordably."

"The staff is so friendly! I love that i am always able to get in touch with someone!"