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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robin Peters

Robin Peters

January 23, 2026

5  out of  5
rating by Robin Peters
"After years of non- engaged insurance agents I have found Lad Dragon's office to restore my confidence integrity, and caring for the individual client needs. I highly recommend both for personal and your business needs. Conner was a great help."
We responded:
"Robin - it was great meeting with you and John today to discuss your coverages and insurance needs. Thank you for trusting me and my team with your personal insurance and the insurance for the Copper Kettle. Lad"
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Sarah Dominick

January 22, 2026

5  out of  5
rating by Sarah Dominick
"Amazing service! My agent Allison had to update my insurance cards and binder paperwork FOUR times and handled it within minutes each time with no hesitation. So helpful, patient, and efficient. Truly outstanding customer service!"
We responded:
"Thanks, Sarah. Allison is pretty awesome! So glad she was able to give you outstanding service. Please tell all of your friends and coworkers about Allison and Lad Drago State Farm. "
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The Jarreau Effect Live

January 16, 2026

5  out of  5
rating by The Jarreau Effect Live
"Great team! My experience is always pleasant and informative! Thank you Antonio and Keisha!"
We responded:
"Thank you for recognizing Keisha and Antonio. Both of them take it to the next level with service. Lad"
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Heather Ross

January 16, 2026

5  out of  5
rating by Heather Ross
"Google only lets you leave one review so i'm editing this to include two! :) Conner did an amazing job with our new car insurance. He was so helpful and even saved us a good bit of money, too! Highly recommend! ✨️ Kaila is awesome! She handled my stressful accident situation very efficiently and it was way less of a hassle. Much appreciated! ✨️"
We responded:
"Kaila is a rockstar!! So blessed to have her on my team helping customers like you. Thank you for your business. Lad"
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Marquetta Henderson

January 10, 2026

5  out of  5
rating by Marquetta Henderson
"Lad and his team provide exceptional service. They take the time to truly understand our family’s needs and offer thoughtful coverage with yearly check-ins that give us peace of mind. When my daughter moved to Georgia, Conner personally connected us with a reliable agent and ensured her needs were met. The entire team is knowledgeable, responsive, and a pleasure to work with. Alison and Conner tag-team to handle everything quickly and efficiently. Highly recommend!"
We responded:
"Marquetta - thank you for recognizing the awesome service provided by Conner. He really cares about giving our customers outstanding service and a great value. Thanks you for your business - Lad"
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george mitchell

January 9, 2026

5  out of  5
rating by george mitchell
"A shout out to Ladd Drago and team State Farm, insurance in Spanish Fort - they are the best in customer service !"
We responded:
"George - I concur - the best in customer service. Thanks for this shoutout - Lad"
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Tina Green

January 8, 2026

5  out of  5
rating by Tina Green
"Excellent customer service. Logan was helpful and responsive. I would highly recommend them!"
We responded:
"Thank you, Tina. Sarah is awesome and really cares about our customers. Thank you for your business. Lad"
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sherry Holley

January 7, 2026

5  out of  5
rating by sherry Holley
"Yes Chad was my agent he was so helpful finding us auto insurance at a great price thank you Chad"
We responded:
"Hi, Sherry. So glad we were able to give you a great value - awesome coverage at a competitive price! Thank - Lad"
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Jeremy Champion

December 29, 2025

5  out of  5
rating by Jeremy Champion
"Agent truly cared about helping my family get the most affective coverage for the lowest cost."
We responded:
"Jeremy - my team takes this business personally. Each one of them really cares about getting it right for our customers. Glad you got to experience this. Lad"
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Sam Swanson

December 23, 2025

5  out of  5
rating by Sam Swanson
"Ross has been a huge help navigating the insurance policy world. Great communication and always available when I need answers."
We responded:
"Sam - appreciate the great review. We are the best when it comes to customer service!! Thanks - Lad"
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Parker Baas

December 16, 2025

5  out of  5
rating by Parker Baas
"Great service and easy to work with"
We responded:
"Hey, Parker. Thanks for the review and your business!! Lad"
Profile photo of Paul Pugh

Paul Pugh

December 11, 2025

5  out of  5
rating by Paul Pugh
"I contacted my local State Farm agent to make changes to my automobile insurance. Connor Moore assisted me and was extremely helpful, professional and courteous. Changes were made within minutes and I was very pleased with the service."
We responded:
"Thanks, Paul. Kaila rocks. She is fantastic and really wants to help. "
Profile photo of James Ingram

James Ingram

December 8, 2025

5  out of  5
rating by James Ingram
"Conner Moore was extremely helpful. He walked me through every step of the process and helped me land on a policy that fit my needs. Great service!"
We responded:
"James - thanks for recognizing Conner and his outstanding service. Glad to have you as a customer of Lad Drago State Farm. Lad"
Profile photo of Emma Kent

Emma Kent

December 2, 2025

5  out of  5
rating by Emma Kent
"Enjoyed speaking with Conner today about my account. He was very personable and showed great initiative with helping me get what I needed for my business."
We responded:
"Hi, Emma. Thank yo for doing your insurance business with me and my team. Conner really knows how to deliver outstanding service to my customers. Lad"
Profile photo of Lynnette Muleady

Lynnette Muleady

November 26, 2025

5  out of  5
rating by Lynnette Muleady
"Logan has been great helping me make additions and changes to my policy. He is knowledgeable and prompt in his follow up. He also is just a pleasure to work with. Everyone in Lad's office has been great to work with and I highly recommend this team!"
We responded:
"Thank you, Lynnette. Logan is a fantastic customer service representative. Glad your experience with him was awesome. Lad"
Profile photo of Greg Christian

Greg Christian

November 24, 2025

5  out of  5
rating by Greg Christian
"Allison has been extremely helpful today. I need a replacement windshield and she has been very responsive and respectful in helping secure service from a glass company."
We responded:
"Greg - thanks for recognizing Allison. She is rock solid and does a great job for me and my customers. I appreciate you recognizing her helpful service. Lad"
Profile photo of Phuong Nguyen

Phuong Nguyen

November 24, 2025

5  out of  5
rating by Phuong Nguyen
"Thank you Mr Lad Drago You were very helpful in advising me on the insurance program and also helping me find a better price. I appreciate you. 👍"
We responded:
"Thanks you, Phuong. Glad to have you as one of my happy customers! Lad"
Profile photo of Daniel

Daniel

November 20, 2025

5  out of  5
rating by Daniel
"Great service any time I need help. Logan especially went out of his way to help me get insurance on my kei truck!"
We responded:
"Hi, Daniel. Logan is a real asset to me and my customers. He truly enjoys assisting my customers and delivery outstanding service. Glad to have you as a customer. Lad"
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Savanna Griffin

November 19, 2025

5  out of  5
rating by Savanna Griffin
"Conner was a great help and was able to answer all the questions that I had!"
We responded:
"Conner does a fantastic job for our customers. I appreciate you recognizing his good service. Whoever said service is dead is obviously not insured with my office! Lad"
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gracie ryfun

November 19, 2025

5  out of  5
rating by gracie ryfun
"Ross and the whole team have been extremely accommodating and very personable!"
We responded:
"Thank you, Gracie. Ross and my team are the best. Fantastic customer service and advice. Thank you for trusting us with your insurance needs. Lad"
Profile photo of Brandon Lewis (Pedalnomad)

Brandon Lewis (Pedalnomad)

November 18, 2025

5  out of  5
rating by Brandon Lewis (Pedalnomad)
"I've been a customer for about 10 years and these guys and gals are always amazing. They go above and beyond to make sure their customers are taken care of. I'm traveling often and can be hard to reach a lot of the time. They always find a way to contact me if there is any issues. I can't really think of a negative thing to say."
We responded:
"Brandon - we are proud of the service we offer you and our other clients. Thanks for doing business with me and State Farm."
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Dave Gooch

November 14, 2025

5  out of  5
rating by Dave Gooch
"The best service ever!"
We responded:
"Could not agree with you more, Dave. My office is the best. Lad"
Profile photo of Anthony Algiers

Anthony Algiers

November 14, 2025

5  out of  5
rating by Anthony Algiers
"Today I had the absolute pleasure of working with Connor discussing premiums and deductibles. He was efficient and friendly while helping me figure out what was best for my family! Conner was so knowledgeable and a delight to talk to about what I needed to know. He never rushed me and answered all my questions! State Farm has the best employees…..and Conner maintains those high standards! Thank you Conner! Karen A"
We responded:
"Thank you, Karen. Appreciate you and Tony trusting me and my team with your insurance business. Aaron is great and really enjoys helping our customers get the best value and service. Please tell all of your friends about us! Lad"
Profile photo of Jessica Smith

Jessica Smith

November 14, 2025

5  out of  5
rating by Jessica Smith
"Everyone at this office is always so helpful and friendly, as well as very knowledgeable!! They truly go above and beyond to ensure you are getting the best possible service and price. I would highly recommend them to anyone in the market for insurance! Debbie and Keisha are wonderful!!"
We responded:
"Jessica - I really appreciate this review and you recognizing Keisha and Debbie. My team is absolutely the best! Very blessed to have an office full of true customer service professionals. Lad "
Profile photo of Deena Montgomery

Deena Montgomery

November 11, 2025

5  out of  5
rating by Deena Montgomery
"Great customer service experience with Logan Smith at Lad Drago State Farm Insurance! He resolved my request within a few minutes."
We responded:
"Deena - Logan is a true professional. Glad you had a great experience dealing with him. Appreciate your business. Lad"