State Farm® Insurance Agent Lad Drago

"Recently had the pleasure of doing business with your Agent Kaila English. I don't think I've had a better experience with an insurance agent. Professional, courteous, fast & efficient!"

"I recently worked with Kaila, an agent at State Farm, to secure both my car and home insurance, and I couldn't be more satisfied with the experience. Kaila was incredibly helpful, professional, and knowledgeable throughout the entire process. She took the time to explain all the details and helped me choose the best coverage options for my needs. Her prompt responses and clear communication made the entire process easy and stress-free. I truly appreciate all her assistance in getting my insurance set up, and I feel confident in my coverage thanks to her guidance. I highly recommend Kaila and State Farm for anyone looking for reliable and efficient insurance services! Fonseca Fam"

"This insurance agency in Spanish Fort goes above and beyond in every aspect of customer service. I would like to give a special shout out to Ross Carlisle who showed great empathy and professionalism to address my concerns and resolve my problem."

"I had car trouble yesterday and panicked and called a tow truck. After the dust settled I realized I should’ve called the Road side assistance number so I called Lads office and texted them my receipt and they issued a check today!! Customer service is so important."

"These guys are AWESOME! They called me to create a better deal for me to save money. Also, I bought a truck after hours and within 20min of laughing my way through there after hours team I was set up with coverage on my new truck. Can't get that with the General! Lol. Thank you Lad for putting together this stellar team! Rock it Ross!"

"So easy to work with and always so helpful! Most recent experience with Kaila...10/10! Very detail oriented and friendly with quick, painless service!! Thank you!!"

"My family and I are long term State Farm customers. I have moved across the country a number of times and had no less than 8 State Farm Agents. I have had my fair share of good and great agents along the way. When I moved to Baldwin County, I looked online and saw very good reviews for Lad Drago's agency. I called in to discuss moving a number of policies over to them and had a great experience with the customer service team. Since moving here I have added / changed a few polices and the team has been extremely responsive. The strange thing is that I have never met Lad or anyone in this office face to face. I drive past the office weekly but our partnership works well via the phone and email. Thank you for taking care of my insurance coverage needs. I highly recommend Lad Drago and his State Farm agency."

"Katie is always so helpful. She was able to make the process of adding a car so easy! She always has the best way of explaining how the policies work and is a joy to speak to."

"I recently had the pleasure of working with Ross, at State Farm Insurance @ Lad Drago in Spanish Fort . And I can't recommend him enough. From the moment we started discussing my automotive policies, he was incredibly patient and thorough Ross took the time to explain the details of my coverage, making sure I understood each aspect before moving on. He listened to my concerns about costs and worked diligently to find ways to help me save money without sacrificing coverage. His knowledge of the policies was impressive, and his genuine desire to help was evident throughout our conversation. Thanks to Ross assistance, I feel more confident in my insurance choices and have managed to lower my premiums. If you're looking for a knowledgeable and approachable insurance agent, I highly recommend reaching out to Ross at State Farm. He truly goes above and beyond for his clients!"

"With over 600 5 star reviews, Lad Drago certainly doesn’t need my extra stamp of approval— but I still want to add my praise. We used several other insurance companies over the years, hoping to save money. We learned the hard way that companies without fabulous local teams do not fight for you, and you don’t end up saving money in the long run. The personal care we have received at Lad Drago has been amazing. We trust them 100% and are very grateful for the time they have put into helping our family. They send reminders for helpful discounts and have been there immediately in times of emergency. We are so impressed with both Lad and the amazing team he has clearly hired very carefully. and don't ever plan to switch again."

"Saved me from a headache with homeowners insurance. Why do other companies sell a product that does bot cover required packages. Thanks Keisha and Aaron!!"

"It was a pleasure working with Jennifer to switch my coverage Lad Drago State Farm. She was very knowledgeable and made sure I had the coverage needed. It was a seamless process."

"Antonio was super helpful!"

"Dealt with Antonio and he was awesome and we go to church with Lad. Great people Great service and highly recommend using the Drago Agency"

"Always a pleasure working with Kaila and the rest of the team. I highly recommend Lad Drado - State Farm Insurance Agent. They always listen to what your needs are."

"Excellent and professional. They are quick to respond and resolve issues swiftly. We had multiple insurance companies and no one compares to State Farm, especially this branch. Thank you guys!"

"They are the best!!! My son had a wreck and everything was taken care within 5 business days also everyone I spoke with was amazing."

"The team is quick to respond, extremely helpful and gets the job done!"

"I thoroughly enjoyed working with Aaron as he helped me change my automatic withdrawal date from my checking account!. With a few clicks of his computer it was done!!! Then he proceeded to save me money on a plan we had on an older car…reviewed all my policies to make certain we were getting the best deals!! He was friendly and efficient…..it was so refreshing!!! Karen A"

"The team have always been very responsive and friendly. Antonio helped me recently and was a pleasure to work with."

"Great costumer service!"

"My experience with Lad Drago - Stat Farm Insurance Agent has been outstanding. Today I needed my policy and Courtney was very nice, professional and provided my policy ASAP. This agency is very professional, polite and responsive to your needs."

"Lad Drago State Farm is easily the best insurance company I've ever dealt with. Ross is the best. He's so knowledgeable, friendly and very efficient. He always takes great care of me. Katie quickly sent me my insurance cards when I was pulled over. She's the best. And Antonio is so smart. I highly recommend doing all your business at Lad Drago!"

"Ive had multiple great experiences with this business. From the purchase experience, where the agent took tons of tome to explain all my benefits and was so patient with me. Then when i sustained a loss, they were there to intervene with the adjuster to ensure i was getting timely service and attention. Lad, Kayla, Courtney, they’re all amazing. SO glad i switched to their office!!!"

"Customer service is always five stars.. Lad has an amazing team, ready to help whenever you may need them."